Privacy Policy

1. Introduction

EventQuoter™ is operated by AutomateSMT ("we", "us", "our"). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform.

2. Information We Collect

Account Information

• Name and username
• Email address
• Password (stored securely using one-way hashing)
• Organisation/group membership

Usage Data

• Chat conversations with the AI assistant
• Quotations generated through the platform
• Inventory and pricing data you upload
• Login timestamps and session information

Technical Data

• IP address and browser type
• Device information and operating system
• Pages visited and features used

3. How We Use Your Information

We use your information to:

• Provide and maintain the EventQuoter™ service
• Process your quotation requests using AI
• Manage your account and group membership
• Send important service notifications
• Improve our platform and user experience
• Ensure security and prevent fraud

4. AI Data Processing

When you use the chat or quotation features, your input is processed by OpenAI's API to generate responses. We send only the necessary context to generate accurate quotations. OpenAI's data usage policies apply to this processing. We do not use your data to train AI models.

5. Data Sharing

We do not sell your personal data. We may share data with:

• OpenAI — for AI-powered chat and quotation generation
• Hosting providers — for platform infrastructure
• Your organisation — administrators in your group can view quotations generated by group members

6. Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing
• Session-based authentication with secure cookies
• Database access controls and connection encryption

7. Data Retention

We retain your account data for as long as your account is active. Chat history is stored in your session and is not permanently retained beyond the session. Quotation data is retained for your reference and can be deleted upon request.

8. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at sean@automatesmt.com.

9. Cookies

We use essential cookies for session management and authentication. These are strictly necessary for the platform to function and cannot be disabled. We do not use advertising or tracking cookies. See our Cookie Policy for more details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact:

AutomateSMT
Email: sean@automatesmt.com
Website: automatesmt.com