What I Think Is Actually Happening
I don't think most AV companies lack ambition.
Or ideas.
Or experience.
I think they lack time.
Because there are too many moving pieces. Too many jobs. Too many people. Too many last-minute changes. Too many fires to put out.
So the focus becomes: "Just get through this week." And strategy gets pushed out again.
In my opinion, most senior teams aren't avoiding strategy. They just never get the space to think properly.
The day-to-day looks like:
- Fixing issues on live jobs
- Dealing with staffing gaps
- Chasing equipment
- Handling client problems
- Keeping everything moving
And by the time that's done, there's no energy left to step back and look at the bigger picture.
The Problem With That
If you don't step back, you don't get control. You just react.
And I think that's where a lot of businesses get stuck. Because the same problems keep repeating:
- We were short on staff last year… and it's happening again
- We had a cash crunch before a busy period… and it's happening again
- We had to rent loads of equipment… and we never reviewed it
Not because people don't care. But because nobody had the time to properly analyse it.
The Questions I'd Want Answered
If I had the time, these are the kinds of questions I'd be asking:
- Are we renting too much equipment that we should just buy?
- Where are we losing margin without realising it?
- Which parts of the business are under the most pressure?
- Are certain team members completely overloaded?
For example — we've got 10 events coming up in the next 2 months.
- How many staff do we actually need?
- Do we already have enough people?
- Who's on holidays?
- Where are the gaps?
Because what usually happens is: you realise too late. And now you're scrambling.
The Pattern I Keep Seeing
I think a lot of companies know these issues exist. They've seen them before. They've lived through them. But they never get time to fix them properly. So they just deal with them again. And again.
How I'd Use EventQuoter for This
This is where I think something like EventQuoter becomes more than just a quoting tool. I'd use it as a way to step back and ask better questions. Things like:
- "Where are we likely to run into staffing issues over the next 2–3 months?"
- "What equipment are we renting most often that we should consider buying?"
- "Where did we run into problems last year, and are those patterns happening again?"
- "What are the biggest risks coming up based on our current pipeline?"
Instead of digging through spreadsheets or trying to piece it together manually, you can just ask. And more importantly, you can automate it.
I'd have it:
- Send a monthly report
- Highlight potential issues early
- Flag patterns from past jobs
- Surface risks before they become problems
Now you're not reacting. You're preparing.
If you can see what's coming, where the pressure is, and what patterns are repeating — then you can actually make decisions. Without that, you're just reacting to whatever happens next.
One Simple Action
Block out one hour this week. No interruptions. Ask: "What are the 3 biggest problems we've seen before that we still haven't fixed?" Start there.